Our SILKSM team provides a range of survey assessment tools to help your organisation create value through engagement and commitment, deliver value and leverage opportunity. Our survey assessment tools are key in providing insights and baseline information that are most effective when combined with the plans and actions necessary to achieve real change and drive performance.
- Xperience Monitor – customer experience and service quality assessments
- Culture Surveys – to uncover the reality of “what it’s like to work here”
- 360 Insight - 360° or multi-rater feedback tools that provide leaders and managers with targeted insight into their own effectiveness
- Custom Survey design to help you get the insights you need to take effective action